Privacy Policy

Last updated: January 2025

Important Notice

This Privacy Policy explains how ISOL (Indian School of Law) collects, uses, and protects your personal information. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

Name, email address, and phone number during registration
Profile information you choose to provide
Payment information when purchasing courses
Academic and professional background details

Usage Data

Course progress, assessment scores, and learning activity
Pages visited, features used, and time spent on the platform
Search queries and interaction patterns

Device Information

Browser type, operating system, and device identifiers
IP address and approximate geographic location
Screen resolution and language preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

Creating and managing your account
Delivering course content and tracking your progress
Processing payments and issuing certificates
Providing customer support and resolving issues

Personalization

Recommending courses based on your interests and progress
Customizing your learning experience and dashboard
Adapting content difficulty based on assessment performance

Communication

Sending course updates, reminders, and announcements
Notifying you about changes to our services or policies
Responding to your inquiries and feedback

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

Essential Cookies

Required for core functionality such as authentication, session management, and security. These cannot be disabled.

Analytics Cookies

Help us understand how you use the platform so we can improve the learning experience. These collect anonymized usage data.

Preference Cookies

Remember your settings, language preferences, and customization choices to provide a consistent experience across sessions.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

4. Data Sharing and Third Parties

We value your privacy and are transparent about how your data may be shared:

Service Providers: We share data with trusted third-party providers who assist in payment processing, email delivery, analytics, and cloud hosting. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request, or to protect the rights, safety, and property of ISOL and its users.
No Selling of Data: We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information:

Encryption: All data is encrypted in transit using TLS/SSL and sensitive data is encrypted at rest using AES-256 encryption.
Access Controls: Strict role-based access controls ensure only authorized personnel can access personal data, with the principle of least privilege applied.
Regular Audits: We conduct periodic security audits, vulnerability assessments, and penetration testing to identify and address potential threats.

While we take every reasonable precaution, no method of data transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
Data Portability: Request your data in a structured, machine-readable format for transfer to another service.

To exercise any of these rights, please contact us at legal@isoleducation.com. We will respond to your request within 30 days.

7. Children's Privacy

ISOL is designed for users aged 13 and above. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected data from a child under 13, we will take immediate steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at legal@isoleducation.com so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

Update the "Last updated" date at the top of this page
Notify you via email or a prominent notice on our platform
Provide a summary of key changes where appropriate

Your continued use of ISOL after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: legal@isoleducation.com
Support: support@isoleducation.com
Phone: +91 6262868600